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SHIPPING AND PROCESSING TIME
We process and ship orders from our warehouse Monday through Friday. Orders are usually fulfilled and shipped within 1-2 business days of purchase, unless otherwise noted. Processing time for backorder pieces may take longer, details of which can be found in the product description and your order confirmation. When your order ships, we will email you a shipping confirmation with tracking information.
SHIPPING & HANDLING
Malaysia via Poslaju
By default, items to be shipped with Poslaju courier due the reliability and efficiency of their service in Malaysia. It will takes about 1-3 working days (depends on your location area) to delivered to your doorstep. Postal tracking number will be provided once item is dispatched for shipments tracking.
West-Malaysia : RM 6
East-Malaysia : RM 9
Free Shipping: Orders over RM60 always ship for FREE
International via FedEx
We ship all orders globally via FedEx express based on a flat rate delivery charge. International shipping may be subject to customs and duty fees levied by their local government and will be the customers responsibility.
Estimated delivery time will be shown at the page of checkout. They are to be used as a guide only and can vary depending on the part of the world you are in. Note that delivery times commence from the date of dispatch.
Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit.
The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order where applicable. International customers will be responsible for any fees, duties, taxes or any surcharges levied or charged by their country. As customs policies vary widely from case to case for each country, please check with local authorities prior to placing your order to confirm taxes and duties.
We are here to ensure that your gorgeous goodies get to you as quickly and smoothly as possible. If you have any questions at all, feel free to email us at [email protected]