Material + Care


The ability to choose your metal is (literally) the foundation of our customized jewelry. We offer four different metals to choose from; what metal is best for you and your piece is entirely up to you.

We only source metals that we are confident are authentic, high-quality and built to last, so you can’t go wrong with any option. Below you will find the lowdown on each type of metal we offer. 

316L Surgical Stainless Steel 

A practical balance between cost and quality, made with the highest grade 316L Surgical Stainless Steel with PVD coating for Gold and Rose gold chain. It's short for “physical vapour deposition,” which is the high-temperature vacuum coating process that provide brilliant decorative finishes. PVD coating adheres well to metal and doesn’t discolour or flake easily. The coating are very durable and will last longer compare to gold plating. For stainless steel in Silver chain, it is their base metal colour so they will never discolour.

Stainless Steel is designed for every day/ shower/ workout/ swimming. It is highly durable and maintenance-free: never tarnish, rust or corrode. Hypoallergenic.

Sterling Silver

Sterling silver consists of 92.5% pure silver (hence why sterling silver is sometimes referred to as “925 silver”) and is considered a precious metal. The other 7.5% of the alloy is usually copper, which strengthens the silver without compromising its appearance.

It’s possible that your sterling silver could tarnish over time due to a natural chemical reaction that happens when it’s exposed to air. Luckily, sterling silver is a solid metal, so unlike gold-fill jewelry (which has a jeweler’s brass core), you can polish and clean it to your heart’s content and have it looking just as good as when you first got it without worrying about removing the outer layers of precious metal.


Not to be confused with regular gold plating, our gold-fill is a thick layer of 14k solid gold on metal. To make gold-fill jewelry, multiple layers of solid gold are pressure-bonded to a core of high-quality jeweler’s brass using extreme heat (Industry standards dictate that your piece must be 5% solid gold by weight). The result is a thick layer of real gold and a durable, long-lasting product. As gold-fill jewelry is just a step down from solid gold, it offers the ideal balance of quality and value. 

With just a little care, your gold-fill jewelry can last you years. The basics include keeping it clean, keeping it dry and making sure it’s safely stored. To really get the most longevity out of your gold-fill pieces, it’s worth taking a moment to review our care tips below.

Rose Gold-Fill

Rose gold-fill is the same as gold-fill, except a bit of copper is added to the alloy to give it its classic rosy hue.



Will my piece tarnish?

Stainless Steel 

Designed for every day/ shower/ workout/ swimming. Never tarnish, rust or corrode. It is highly durable and sturdy to be used daily even to the shower. Expect loss of shine with heavy exposure to harsh soap/ shampoo.


Gold filled jewelry is tarnish resistant and will only tarnish under unique circumstances. The heavy layer on gold filled jewelry protects against tarnishing. Though gold-fill can still naturally tarnish over time, it’s easily cleaned! We include a polish cloth in our packaging which we recommend using only when your piece is dull or tarnished—not for everyday cleaning purposes. It should be used “lightly” and not pressed hard against the metal to remove tarnish, as it could rub off the gold on your piece over time.

Rose Gold-Fill:

Rose gold fill is more prone to tarnishing than gold-fill because of the small amount of copper alloyed with the gold that gives it its beautiful pink color. but the same care tips that apply to gold fill also apply to rose gold-fill.  

Sterling Silver:

Sterling silver does tarnish due to a natural chemical reaction that occurs when silver is exposed to air—even the most expensive sterling silver jewelry in the world tarnishes over time. Luckily, un-tarnishing sterling silver is pretty simple. Just give it a quick rub with a polishing cloth and wipe dry with soft cloth.

How can I prevent Sterling Silver/ Gold-Fill pieces from tarnish?

Regardless of your lifestyle and how careful you are with your jewelry, it does need to be cleaned. With some simple daily maintenance and an occasional deep clean, your piece can retain its vibrancy.

Everyday Maintenance

  1. When getting ready, try to put on your jewelry last to avoid contact with harsh chemicals that can be in things like hairspray or perfume.
  2. Take off your jewelry when playing in the water—chlorine and other chemicals don’t play well with precious metals, and salt water can also cause damage.
  3. Depending on your body chemistry, sweat can take a toll on your pieces—we recommend that you take ‘em off before working out and other strenuous activity. If you forget, just make sure to clean off your pieces with a bit of mild soap and water and dry it off with a soft cloth afterward.
  4. Sunscreen can be especially damaging to your pieces. Make sure you take them off when applying sunscreen, and then wait a few minutes for it to soak in before putting them back on. (And don’t forget to wash your hands!) Be sure to give your pieces a good wash after a day of wearing sunscreen to remove any residual product.
  5. Taking a minute to give your pieces a wash at the end of the day will help remove anything harmful resting on the surface and help extend the life of your jewelry.
  6. Avoid leaving your jewelry dirty. If you’re not going to wear it for a while, make sure it’s clean.
  7. Store well-cleaned jewelry in an airtight container such as a ziplock bag.
  8. Take off your jewelry before you go to sleep—it will do a great deal to help it last longer!

Deep Cleaning 

If you know your piece was exposed to large amounts of sunscreen, sweat or any other harmful chemical or product, it’s best to give it a deep clean ASAP (we also recommend giving it a deep clean every dozen wears or so regardless). Here’s the best way to deep clean your piece:

  1. Get a bowl of warm water and mix in a touch of gentle soap or mild dish soap
  2. Soak your piece in the bowl for about a minute
  3. Scrub the chain with an ultrasoft toothbrush, making sure to really get into the gaps where dirt and product like to build up; avoid scrubbing the bar or pendant as it could scratch.
  4. Rinse under lukewarm water a few times to ensure soap is absent
  5. Dry extremely well for storage

Can my jewelry get wet?

In general, fresh water (such as from rain, a river or a lake) will not harm your piece, as none of the metals we use rust and water won’t cause them to tarnish. (Do make sure to dry any piece off after it gets wet.) However, do watch out for harsh soaps and shampoos when showering. Be cautious to avoid water treated with chemicals; we recommend taking your pieces off before jumping in a pool or hot tub. 

If you do choose to shower wearing your jewelry: 

  1. Make sure your soap, shampoo and other products are mild, with a lower pH. Highly fragranced and antibacterial products should be avoided.
  2. Rinse your piece thoroughly after it has been exposed to product.
  3. Take off pieces to apply lotion or creams, and put them back on once the lotion is dry.